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Yes, all data and payment information submitted through our e-Boutique is safely secured by SSL encryption. For further details regarding data use, kindly refer to our Privacy Policy.
Yes, all data and payment information submitted through our Concierge is safely secured by SSL encryption (https). We do not retain your payment information, including credit card numbers
Once your order has been approved, you will receive an email. If you have any inquiry after placing an order, our Concierge will be pleased to help you (This email address is being protected from spambots. You need JavaScript enabled to view it.)
Your package is insured during transit until arrival at your designated delivery address. A signature is required upon receipt. For more information, please contact our Concierge through our email This email address is being protected from spambots. You need JavaScript enabled to view it.
Please contact immediately our Concierge +44 1613270401 or send us an email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please contact immediately our Concierge through our email: This email address is being protected from spambots. You need JavaScript enabled to view it.
The CVV Number ("Card Verification Value") on your credit card or debit card is a 3 digit number on VISA®, MasterCard® and Discover® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code. Your CVV number can be located by looking on the back of your credit or debit card. Providing your CVV number to an online merchant proves that you actually have the physical credit or debit card - and helps to keep you safe while reducing fraud.
Yes, all data and payment information submitted through our Concierge is safely secured by SSL encryption (https). We do not retain your payment information, including credit card numbers
We accept payment from the list of countries below: Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom, US Virgin Islands, United States, Algeria, Morocco, Tunisia
In order to exchange a product, please contact the Concierge (This email address is being protected from spambots. You need JavaScript enabled to view it.) who will proceed with you to the exchange of the creation and organise the return of the original order. All returns are subject to a quality control once received back in our warehouse. Exchange will be shipped if the quality control is successful.
In order to return a product, please contact the Concierge at This email address is being protected from spambots. You need JavaScript enabled to view it. who will organise the return of the original order. All returns are subject to a quality control once received back in our warehouse. Exchange will be shipped if the quality control is successful.
After receiving your return, we will go through a quality check process. If no issue is detected you will be fully refund.
DO YOU STILL HAVE QUESTIONS?
AT YOUR SERVICE
Our concierge is available to answer any questions or provide personalised advice (This email address is being protected from spambots. You need JavaScript enabled to view it.)
